Reimagining Adobe Workfront for the AI Era.
Streamlining Insurance Compliance for Mental Health Practices.
Streamlining Insurance Compliance for Mental Health Practices.
At a Glance
At a Glance
I joined the Adobe Workfront MCP team as a product design intern. To transform Adobe Workfront's enterprise experience for LLMs, our team set out to evolve a legacy, text-heavy interface into a richer dynamic product. By integrating interactive UI components directly into the Model Context Protocol (MCP), the project bridged the gap between basic chat responses and complex work management workflows.
I joined the Adobe Workfront MCP team as a product design intern. To transform Adobe Workfront's enterprise experience for LLMs, our team set out to evolve a legacy, text-heavy interface into a richer dynamic product. By integrating interactive UI components directly into the Model Context Protocol (MCP), the project bridged the gap between basic chat responses and complex work management workflows.
My Role
Helped defined cross-product UI strategy, designed and built 4 production codebase components, and built both an AI auditing workflow and a compliance tool for cross-team MCP consistency.
Product designer.
2.5 months
2.5 months
4 Product Designers
3 Product Manager
18 Developers
My Role:
My Role:
My Role:
Product Designer
Product Designer
Founding Designer
1 Product Designer (Me!)
1 Product Manager
1 Data Scientist
3 Developers
2 Business Strategists
1 Product Designer (Me!)
1 Product Manager
1 Data Scientist
3 Developers
2 Business Strategists
1 Product Designer (Me!)
1 Product Manager
1 Data Scientist
3 Developers
2 Business Strategists
Results
Result:
Result:
Result
Workfront MCP had a
32%
increase in daily active users as we added components.
4
production components built
Workfront MCP had a 32% increase in daily active users as we added components.
Workfront MCP had a
32%
increase in daily active users as we added components.
PROBLEM
PROBLEM
PROBLEM
Marketers Face Tool Fragmentation and Workfront Friction.
Marketers Face Tool Fragmentation and Workfront Friction.
The Problem:
The Problem:
Navigating Workfront's dense menus and robust features already requires significant effort. Compounding this, marketers must constantly context-switch between tools which includes jumping across Word, Teams, Illustrator, data platforms, and Workfront just to complete a single deliverable.
Navigating Workfront's dense menus and robust features already requires significant effort. Compounding this, marketers must constantly context-switch between tools which includes jumping across Word, Teams, Illustrator, data platforms, and Workfront just to complete a single deliverable.
SOLUTION
SOLUTION
SOLUTION
SOLUTION
Centralize Marketing Workflows Inside LLMs.
Centralize Marketing Workflows Inside LLMs.
Centralize Marketing Workflows Inside LLMs.
Centralize Marketing Workflows Inside LLMs.
LLM Integration Eliminates Workfront Friction by by Matching User Intent with Text Dialogue or Custom, Action-Specific Controls.
LLM Integration Eliminates Workfront Friction by by Matching User Intent with Text Dialogue or Custom, Action-Specific Controls.
LLM Integration Eliminates Workfront Friction by by Matching User Intent with Text Dialogue or Custom, Action-Specific Controls.
LLM Integration Eliminates Workfront Friction by by Matching User Intent with Text Dialogue or Custom, Action-Specific Controls.
INITIAL PIVOT
INITIAL PIVOT
INITIAL PIVOT
Our Initial Patient-Focused Approach Met Negative Feedback.
Our Initial Patient-Focused Approach Met Negative Feedback.
This vibe-coded prototype prioritized function over aesthetics - link
This vibe-coded prototype prioritized function over aesthetics - link
Our Initial Problem Framing →
Our Initial Problem Framing →
At first, we didn’t set out to solve this problem for therapists; we began by creating a tool for patients to intelligently navigate their medical bill errors.
At first, we didn’t set out to solve this problem for therapists; we began by creating a tool for patients to intelligently navigate their medical bill errors.
The Problem with Our Approach →
The Problem with Our Approach →
User testing showed that fighting billing errors was unrealistic for patients, which led us to pivot to therapists' pain points.
User testing showed that fighting billing errors was unrealistic for patients, which led us to pivot to therapists' pain points.
Full case study is under NDA
Full case study is under NDA
Access is restricted due to confidentiality
Access is restricted due to confidentiality
Here is me presenting Practility at Iltacon 2025
We even got our logo on "stress brains"!
FINAL THOUGHTS
On Designing in Big Teams and for AI.
Designing in a large organization requires getting everyone (PM's, engineers, marketers, etc.) aligned.
Designing for LLM's requires working and testing in code to account for non-deterministic outputs.
Design teams can be engineering teams in 2026 by actively working in the production codebase!
Thanks for visiting! I go into more detail on my work over calls/interviews. Feel free to reach me here.
Thanks for visiting! I go into more detail on my work over calls/interviews. Feel free to reach me here.
But Wait, There's More!
But wait, there's more!
But wait, there's more!
